Platform Docs

Reservations

Reservations organizes guest bookings, table assignments, and seating workflows for each branch.

Core Workflow

View reservations by date and status

Accept or confirm pending reservations

Assign tables before seating

Seat, release, or cancel from the action menu

Table Assignment

Reservation seating depends on table assignments. If a reservation does not have a table, the system will prompt for assignment before seating.

Assign tables manually in the reservation list

Bulk seat reservations with assigned tables

Release a reservation to free the table

Table availability syncs with the Tables and Floorplan views

Operational Notes

Reservation filters include search, date, and status. Branch managers can also configure holding windows and no-show grace periods in the Tables workspace to keep reservations accurate during rush periods.